Save a dollar, spend 5 hours

Earlier this week I received an email that went something like this (paraphrased) My CRM used to have a native integration with another contacts app, but they’ve removed it and recommend Zapier instead. I’ve been doing this a long time and have never had to pay for another tool, so I won’t. Instead I’m thinking … Read more

Getting clients to do what you want them to do

Let’s talk about training your clients like you’d train a dog. 😏 This started from a support request for Content Snare. It went something like this We’re using Content Snare to collect content and files, but our client just keeps putting everything in Dropbox. How do I get them to use Content Snare instead? It … Read more

Favourite purchases of 2019

The end of the year got me thinking about what I’ve bought lately that made a big difference in my life or business. I went through every new purchase, subscription, tool or cost that we’ve had in 2019.  The results kind of blew my mind. As someone who is always on the lookout for awesome … Read more

How conferences help grow your business

There’s one thing I look forward to more than anything. It’s something to which I can attribute almost every awesome thing that’s happened in our business. Just getting out there and meeting people at conferences When we were building websites, most conferences hit ROI within a few weeks. So the ticket price, accommodation AND flights … Read more

Attracting crappy clients

Last week there was a thread in a Facebook group about automation. People were discussing which tools they use and why. One comment stuck out like a sore thumb. It was a guy I respect. He helps a lot of people and is becoming pretty well known. He seems to be pretty successful and switched … Read more

Entrepreneurial guilt

One random Thursday I was sitting in my home office doing some work… pretty standard stuff. I got a call from one of my best mates that he was taking the day off, picking up another friend from the airport, calling a 3rd friend in to play board games and drink beers all day. My … Read more

Getting away

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Feels like I’ve been a ghost lately… It’s because for the last week I’ve been in Bangkok at an event called DCBKK. Around 300 entrepreneurs from around the world descend on the same hotel once every year. As usual, I went in with good intentions to get regular work done, including this newsletter. But with … Read more